Privacy policy

At Mywish Pret, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, place an order, create an account, or otherwise interact with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

If there is any conflict between this Privacy Policy and our Terms of Service concerning the collection, processing, or disclosure of personal information, this Privacy Policy will apply.

1. Personal Information We Collect

For purposes of this Privacy Policy, “personal information” means information that identifies you or can reasonably be associated with you or another individual.

Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify an individual.

Depending on how you interact with our Services, your location, and applicable law, we may collect or process the following categories of information:

Contact Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone or mobile number

Payment and Financial Information

  • Credit or debit card information

  • Financial account information

  • Payment method

  • Transaction details

  • Payment confirmations and related payment information

Payment information may be processed by third-party payment providers on our behalf.

Account Information

If you create an account, we may collect:

  • Username

  • Password

  • Security information

  • Account preferences

  • Account settings

Order and Transaction Information

We may collect information relating to your activity with our store, including:

  • Products you view

  • Products added to your cart or wishlist

  • Products you purchase

  • Returns, exchanges, and cancellations

  • Previous orders and transactions

Communications

When you contact us, such as through customer support, we may collect the information you provide in your communication with us.

Device and Technical Information

We may automatically collect information about the device and network you use to access our Services, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Network information

  • Unique device identifiers

Usage Information

We may collect information about how you interact with our Services, including the pages you visit, features you use, and how and when you navigate our website.


2. How We Collect Personal Information

We may obtain personal information from several sources, including:

Directly From You

We collect information when you:

  • Create an account

  • Place an order

  • Visit or use our Services

  • Contact us

  • Subscribe to communications

  • Provide information through forms or other interactions

Automatically Through Our Services

We may automatically collect information through cookies, pixels, log files, and similar technologies when you use our website or Services.

From Service Providers

We may receive information from companies that provide services to us, such as payment processing, technology, analytics, hosting, customer support, fulfillment, and shipping.

From Partners and Other Third Parties

We may receive information from business partners, advertising partners, social media platforms, or other third parties where permitted by applicable law.


3. How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing and Improving Our Services

We use personal information to:

  • Process and fulfill your orders

  • Process payments

  • Arrange shipping and delivery

  • Process returns and exchanges

  • Manage your account

  • Remember your preferences

  • Provide customer support

  • Enable product reviews

  • Provide personalized shopping experiences

  • Recommend products that may be relevant to you

  • Maintain and improve our website and Services

Marketing and Advertising

Where permitted by law, we may use your information to:

  • Send promotional emails, text messages, or postal communications

  • Inform you about products, offers, promotions, and updates

  • Display advertisements that may be relevant to your interests

  • Measure and improve our marketing campaigns

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the communication.

Security and Fraud Prevention

We may use personal information to:

  • Protect the security of our Services

  • Authenticate accounts

  • Detect and prevent fraud

  • Investigate suspicious or unlawful activity

  • Protect our customers, business, and Services

  • Maintain a safe shopping environment

If you create an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username, password, or other account credentials with anyone.

Communicating With You

We may use your information to:

  • Respond to inquiries

  • Provide customer support

  • Send order confirmations and updates

  • Communicate about your account

  • Maintain our business relationship with you

Legal and Compliance Purposes

We may use or disclose personal information where necessary to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests from government authorities or law enforcement

  • Respond to subpoenas, court orders, or other legal processes

  • Investigate or participate in legal proceedings

  • Enforce our Terms of Service and other policies

  • Protect our legal rights and the rights of our customers and others


4. How We Share Personal Information

We may disclose personal information to third parties where necessary for legitimate business purposes and as permitted by applicable law.

These parties may include:

Shopify and Service Providers

We may share information with Shopify and other service providers that assist us with:

  • Website hosting and technology

  • Payment processing

  • Data analytics

  • Customer support

  • Cloud storage

  • Order fulfillment

  • Shipping and delivery

  • IT and security services

Business and Marketing Partners

We may share certain information with business and marketing partners to help us advertise, promote, and improve our Services.

For example, Shopify may support personalized advertising through third-party services based on online activity across different merchants and websites.

Depending on where you live, you may have the right to opt out of certain forms of targeted advertising or sharing of personal information. Your rights may vary based on applicable law.

At Your Direction or With Your Consent

We may disclose information when you request or authorize us to do so, including when you:

  • Request delivery or other third-party services

  • Use social media features

  • Use third-party login or integration services

Corporate Affiliates

We may share information with companies within our corporate group where necessary to operate and improve our business.

Business Transactions and Legal Requirements

We may disclose information in connection with:

  • A merger, acquisition, sale, or restructuring

  • Bankruptcy or similar business proceedings

  • Legal obligations

  • Government or law enforcement requests

  • Enforcement of our policies

  • Protection of our Services, rights, customers, or others


6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate our website and understand how visitors interact with our Services.

These technologies may be used to:

  • Keep our website functioning properly

  • Remember preferences

  • Maintain shopping carts and sessions

  • Understand website usage

  • Improve website performance

  • Analyze traffic

  • Personalize content and advertising

  • Help detect fraud and security issues

Depending on your location and applicable law, you may have choices regarding certain cookies and similar technologies.


7. Third-Party Websites and Links

Our Services may contain links to websites, applications, or online platforms operated by third parties.

If you visit a third-party website through a link on our Services, we recommend reviewing that website's privacy policy, security practices, and terms of use.

Sufaid Posh does not control and is not responsible for the privacy, security, content, accuracy, or practices of third-party websites.

Information you provide on public or semi-public platforms, including social networking services, may be visible to other users and may be used by those platforms or third parties according to their own policies.

The inclusion of a third-party link does not necessarily constitute an endorsement of that website, service, or its operator.


8. Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the contact information provided below. We will consider appropriate steps to delete such information where required by applicable law.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” personal information, as those terms are defined under applicable law, of individuals under 16 years of age.


9. Security of Your Information

We take reasonable measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no security system is completely secure, and we cannot guarantee that your information will always be completely secure.

Information transmitted over the internet may not be completely secure while in transit. We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.

If you have an account with us, please keep your account credentials confidential and notify us if you believe your account has been accessed without authorization.


10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

The length of time we retain information may depend on factors such as:

  • Whether you maintain an account with us

  • Whether we need the information to provide Services

  • Legal and regulatory requirements

  • Accounting and tax obligations

  • Dispute resolution

  • Fraud prevention

  • Enforcement of agreements and policies


11. Your Privacy Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may have the right to request access to personal information we hold about you.

Right to Delete

You may have the right to request deletion of your personal information, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Data Portability

In certain circumstances, you may have the right to receive a copy of your personal information in a portable format or request that it be transferred to another organization.

Marketing Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in our marketing communications.

Even if you opt out of promotional communications, we may continue to send you non-promotional communications relating to your orders, account, transactions, security, or other necessary matters.


12. Additional Rights for UK and EEA Residents

If you reside in the United Kingdom or European Economic Area (EEA), you may have additional rights under applicable data protection laws.

These may include:

  • Right to object to processing: You may have the right to object to certain processing of your personal information.

  • Right to restriction: You may have the right to request that we restrict the processing of your personal information in certain circumstances.

  • Right to withdraw consent: Where we rely on your consent as the legal basis for processing, you may withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing that occurred before withdrawal.

You may exercise applicable rights by contacting us using the details provided below.

For information about privacy rights relating to information processed by Shopify, please visit the Shopify Privacy Policy and Privacy Portal.


13. Exercising Your Privacy Rights

You may contact us to exercise applicable privacy rights.

To protect your information, we may need to verify your identity before processing certain requests, where permitted or required by law.

Where permitted by applicable law, you may authorize another individual or organization to submit a request on your behalf. We may require evidence that the person is authorized to act for you and may also require you to verify your identity directly.

We will respond to valid requests within the timeframe required by applicable law.

We will not discriminate against you for exercising privacy rights available to you under applicable law.


14. Complaints and Appeals

If you have concerns about how we collect or process your personal information, we encourage you to contact us first so that we can review and address your concern.

Depending on where you live, you may also have the right to appeal a decision concerning your privacy request or submit a complaint to your local data protection authority.

Residents of the EEA may contact the appropriate data protection supervisory authority in their jurisdiction.


15. International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country where you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

For transfers from the EEA or United Kingdom, these safeguards may include recognized mechanisms such as Standard Contractual Clauses or other legally recognized transfer mechanisms, unless the destination country has been recognized as providing an adequate level of protection.


16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or regulatory obligations.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy and provide any additional notice required by applicable law.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.


17. Contact Us, it would be wise to have the final version reviewed for the specific laws that apply to your business and customers, particularly if you

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

Mywish Pret
Email: mywishpret123@gmail.com

For purposes of applicable data protection laws, Mywish Pret is the data controller of your personal information.

We are committed to handling your personal information responsibly and transparently and appreciate the trust you place in Mywish Pret.