Shipping policy

At Mywish Pret, we are committed to processing and delivering your orders as smoothly and efficiently as possible. Please review the information below for details about order processing, delivery, and shipping.

1. Order Processing

Orders are processed after your payment has been successfully confirmed.

We aim to prepare and dispatch orders within 2–5 business days. Processing times may be longer during busy periods, holidays, sales, or promotional events.

Once your order has been dispatched, you will receive a shipping confirmation and tracking information where available.

Please make sure that your shipping and contact information is accurate when placing your order.

2. Shipping & Delivery Times

Delivery times depend on your destination and selected shipping method.

Estimated delivery times are provided at checkout where available. Please note that these are estimates and are not guaranteed delivery dates.

Delivery may take longer due to circumstances outside our reasonable control, including:

Carrier delays
Severe weather
Customs processing
Public holidays
High-volume periods
Incorrect or incomplete delivery information

We appreciate your patience if your order experiences an unexpected delay.

3. Shipping Charges

Shipping charges are calculated and displayed during checkout before you complete your purchase.

The applicable shipping cost may depend on your delivery address, order size, weight, and selected shipping method.

If free shipping or promotional shipping is offered, the applicable terms and conditions will be displayed at the time of purchase.

4. Tracking Your Order

Once your order has been dispatched, we will provide tracking information when a tracking service is available.

You can use the tracking information provided by the shipping carrier to monitor the progress of your delivery.

Please allow some time for tracking information to become active after your order has been dispatched.

If your tracking information has not updated for an extended period, please contact us at:

Email : mywishpret123@gmail.com

5. International Shipping & Customs

We may offer shipping to selected international destinations.

International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs procedures may also cause delays that are outside our control.

Customers are responsible for ensuring that the products they order can legally be imported into their destination country.

6. Incorrect, Damaged or Missing Deliveries

Please check your package and items as soon as you receive your order.

If your order arrives damaged, contains the wrong item, or appears to be missing an item, please contact us as soon as possible at mywishpret123@gmail.com

Please include your order number and, where appropriate, clear photographs of the package and the item received so that we can investigate the issue.

If an order is returned to us because an incorrect or incomplete delivery address was provided, additional shipping charges may apply to resend the order.

Sufaid Posh is not responsible for delivery delays caused by circumstances beyond our reasonable control, but we will do our best to assist you in resolving any delivery issue.